Just purchased 4 of these - one for each TV in the house and assigned 1 to each of 4 individual accounts. Initial setup is smooth with wireless connectivity. However, if the internet connection goes down the units will not re-connect without doing a factory reset and going through the entire initial set up process. I've tried to power down the modem/router (VDSL2) and the Roku to no avail. Internet searching turned up the "secret" remote button combinations to access hidden Roku menus where I disabled network pinging - still no good. In my testing I've found that the "Check Connection" under Settings/Network will also fail even when I have a working Internet connection after I do the initial setup. I have a CenturyLink C1000A-D0 VDSL2 modem/router which, from other searches I've done, seems to have some issues. If someone on the forum has a Streaming Stick Plus with software version 8.1.0 build 4145-50 could test their wireless connection using the Settings/Network/Check Connection option and report back here I would appreciate it. I'm trying to see if this is a common Streaming Stick Plus firmware/software problem or is a C1000A-D0 modem/router problem. Thanks
This issue is likely related to your outdated modem/router combo. A new wireless router/Access Point will likely solve your issue.
I have the same issue, and it started 3 days ago as I cannot get my PLUS Sticks to connect to my networks anymore. I even assigned a static IP addresses by binding them in the router to their MAC address and still they cannot connect to my wi-fi network. So I reinstalled my 4 old non + sticks and they work perfectly right away.
Something is wrong with the +Stick and Wi-Fi access. Was their an upgrade on 8/21/18?
I asking for a refund as this is not what I should be experiencing.
Not sure about the update. I'll check when I'm back where the +sticks are installed. Do you have the ActionTec C1000A DSL modem/router? My new Motorola MD1600 has been playing nicely with my 4 +sticks since Thursday 8/23/2018.