Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Username2
Level 8

Streambar Pro Not Seeing 5ghz network

My Streambar Pro doesn't seem to see 5ghz wireless networks. All my other devices can see it fine but my Streambar Pro doesn't see it even when scanning for all networks. Please advise. 

0 Kudos
1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Streambar Pro Not Seeing 5ghz network

@Username2  -. The only thing that comes to my mind is that perhaps your router is broadcasting in a non-supported channel in the  5 GHz band.  The nine 5 GHz channels supported by Roku devices are 36, 40, 44, 48, 149, 153, 157, 161, and 165. 

The channels assigned to the 5 GHz band in ranges 50-64 and 100-144 are shared with other uses such as military, radar, and weather. These channels are termed DFS (dynamic frequency selection) channels and routers are supposed to automatically switch to a different channel if they detect one of these channels is in use in your area. Roku and many other home use devices don't support these DFS channels at all.    

Many home routers don't include DFS channels, but some do.  Make sure your router is not using these DFS channels, or an auto select option that could choose a DFS channel

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos