Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Marion4424
Level 7

Something went wrong check internet settings while watching Britbox

I keep seeing this message intermittently when I'm watching something on Britbox. I've removed and readded the channel, restarted the system, done a channel update and I have a brand new modem. All of my other internet connections are working fine. I'm at a loss,. I have the Roku Express Plus. 

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makaiguy
Level 12

Re: Something went wrong check internet settings while watching Britbox

When you reinstalled the channel did you follow this procedure?

1. Remove the channel.

2. Restart your Roku. DON'T SKIP THIS STEP, as it assures all vestiges of the channel are removed from the Roku.

3. Re-install the channel.
Roku 3, 4200X, Ser 4124C7087583, wifi connected - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi connected - JVC EM37T
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