Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Something went wrong check internet settings while watching Britbox

I keep seeing this message intermittently when I'm watching something on Britbox. I've removed and readded the channel, restarted the system, done a channel update and I have a brand new modem. All of my other internet connections are working fine. I'm at a loss,. I have the Roku Express Plus. 

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3 Replies
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Level 18

Re: Something went wrong check internet settings while watching Britbox

When you reinstalled the channel did you follow this procedure?

1. Remove the channel.

2. Restart your Roku. DON'T SKIP THIS STEP, as it assures all vestiges of the channel are removed from the Roku.

3. Re-install the channel.
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Level 7

Re: Something went wrong check internet settings while watching Britbox

Didn't work. Still intermittent.

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Level 7

Re: Something went wrong check internet settings while watching Britbox

Same problem here.

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