Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Some of my Roku devices will not connect to a new wireless network since I have moved
Some of my Roku devices will not connect to a new wireless network since I have moved. I have 4 ROKUs and two are seeing thew new wireless network. Two sticks (one a 3810X model) boot up to the home page and report "Not Connected". My instinct is to move the cursor to Options (*) but the remote acts like it is frozen and I can not navigate to open up options to do the network re-configuration. As I said this same behavior is found with two sticks. What is oging on and what should I try ?
In case it matters the new network is Verizon FIOS based.
I do not see other posts refer to a "frozen" cursor