Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Set up can’t set up to my internet

I have Spectrum. I have been unable to set up roku as not letting me hook up to my internet. 

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2 Replies
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Roku Employee
Roku Employee

Re: Set up can’t set up to my internet

@kbolt 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using?

Check out some wireless troubleshooting tips on our Support page here: Tips for improving the wireless connection to your Roku® streaming device

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Set up can’t set up to my internet

Thanks Danny!

I have roku express. We plugged into hdmi on tv....and roku screen did not appear. I did set up a roku acct.....my tv says unsupported signal. 

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