Help

Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Griff
Level 7
‎06-18-2020 12:08 PM

Sending Roku Express to Non Technical Person

I bought a Roku Express for my mother to replace her Firestick. When I configure it, I am using my WiFi info. Now that I have it configured with her apps and user names and passwords, is there a way to preprogram her WiFi? I tried to use Private WiFi but it will not connect, obviously, and then just goes back, eventually, to the wiFi settings screen without saving it.

0 Kudos
Reply
1 REPLY 1\
Anonymous
Not applicable
‎06-18-2020 12:52 PM

Re: Sending Roku Express to Non Technical Person

Assuming you know your Mom's Wi-Fi SSID and password, I would change my phone's hotspot SSID to her Wi-Fi SSID and its password to the same as her Wi-Fi password. Then I'd connect to it with the Roku and save it, then power down. It should automatically connect when powered up at your Mom's.

Alternatively, I'd copy and paste my router SSID and password into a text file, make the changes to the router, connect to it and save in the Roku, power down the Roku, then paste the original info back into the router. 

0 Kudos
Reply