Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have two Roku boxes and until this past weekend they were both working fine. Suddenly, on August 14, both devices simply stopped working, saying there was no Wi-Fi signal available. Other devices, such as laptops and phones, still recognize the Wi-Fi. I can connect my Roku to my iPhone using The iPhone as a hotspot but it does not see the router. There has been no change in the router settings. Seems like a lot of people are having this problem, and every once in a while, somebody from Roku logs in and asks a lot of questions about your device model, etc., which is a good way of not responding to the issue. This is clearly a widespread problem.