Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Ruko wont connect to my wifi even after i have restarted my router!!!! HELP!
I'm having issues with my Ruko connectioning to my wifi. I've called my provider and its not on their end. I have reset my router multiple times!!! I even upgraded my internet cause I thought that was the problem. My wifi will show on the connection screen but won't connection. I've tried EVERYTHING! It's worked perfectly fine for the last 2 years. I even bought a new roku and still nothing! Any suggestions?!?!?!
Might your router be one supplied by your internet provider? If so, your problem may have been caused by a recent update to your router. This has been reported lately with equipment from Xfinity and Cox, but there may be others.
Affected users report the router configuration needs to be switched from g/n security back to b/g/n. If you don't have access to your router's control panel you may have to have your internet provider do it for you.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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