Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.

My remote has recently broken and while trying to troubleshoot the remote, the streaming stick became disconnected from the wifi so I can't connect to it through the app. What can I do at this point as I currently can't watch any tv?

2 REPLIES 2\

There's no way to enter the Wi-Fi configuration on a stick without a genuine Roku remote. If you simply restarted the stick then the Wi-Fi settings should still be intact. It should be searching for your network. If you did a factory reset or "network connection reset", then you're out of luck without a Roku remote. Sorry.

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Try Amazon Remotes are pretty cheap. Just make sure you get the right one.

---A problem clearly stated is a problem half solved---.