Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Romote is broken and streaming stick is no longer connected to wifi
My remote has recently broken and while trying to troubleshoot the remote, the streaming stick became disconnected from the wifi so I can't connect to it through the app. What can I do at this point as I currently can't watch any tv?
Re: Romote is broken and streaming stick is no longer connected to wifi
There's no way to enter the Wi-Fi configuration on a stick without a genuine Roku remote. If you simply restarted the stick then the Wi-Fi settings should still be intact. It should be searching for your network. If you did a factory reset or "network connection reset", then you're out of luck without a Roku remote. Sorry.