Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
About a week ago, my Roku 2 (4210x) stopped working. It would turn on, and all that, but it would fail at different percentages trying to load channels I've had for years. I checked the Network settings (it has an ethernet connection), and it saw the Wired connection, but failed on the internet connection. I went, then, into the Network Setup, everything wa ggreat and it said it had internet connection. BUt when I went back to try and load channels, same thing. Checked Network Connection, still showing Wired Network with green check, but failed on testing the internet connection. Went into Network Setup again, all the settings are correct, and it says it shows green checks in the Wired Connection and Internet Connection radio buttons. Still no dive. I've restarted, checked for system updates (it is up-to-date) and checked the cable. All is good. I think I have a bad player, no?