Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Alexrader93
Level 7

Roku wont re connect to internet

Hi I have a roku express and it connected to my wireless network when first set up just fine. After coming back later and turning on to watch it again, it says not connected and cant even find my network. It's a brand new roku and I'm hoping it's just me and not the roku. 

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5 REPLIES 5\
makaiguy
Community Streaming Expert

Re: Roku wont re connect to internet

This has always worked for me, although others have said it didn't work for them. Can't hurt to try.

Restart your router.  (I know you may have other devices that connect without issue - reboot it anyway).

Restart your Roku (Settings > System > System restart)

When both have come back up, try to re-establish your net connection via Settings > Network > Set up connection.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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Zouk
Level 7

Re: Roku wont re connect to internet

Switch off and try again

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Alexrader93
Level 7

Re: Roku wont re connect to internet

I tried restarting my router and turning it on and off and also have tried restarting the system and everything. It won't even locate my hot spot on my phone either. 

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L1ghtbr1nger
Level 8

Re: Roku wont re connect to internet

I love how people act like unplugging our devices isn't the first thing that everyone does

makaiguy
Community Streaming Expert

Re: Roku wont re connect to internet


@L1ghtbr1nger wrote:

I love how people act like unplugging our devices isn't the first thing that everyone does


Oh, I don't know...  we see enough posts from truly clueless people here I'm surprised some can turn their sets on without assistance.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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