Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku won't work with CenturyLink router

I cannot get my Roku to connect to my CenturyLink C1900A router. I read on this forum of people having issues with CenturyLink's Calix router, but the settings they changed on there aren't on my Actiontec router. Has anyone had the same issue? And has anyone found a solution? I can't find what setting to change to get this to work. 

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Level 21

Re: Roku won't work with CenturyLink router

I turned the WiFi off in my Actiontec long ago. I have major heat issues with them, so it eases the load by removing that source of heat. Instead I have a router configured as a Wireless Access Point inside my home. This not only removes any issue with the Actiontec (which I think is a miserable piece of equipment) and gives me not only faster WiFi (5 GHz 802.11AC) but a 4 port Gigabit switch as well. 
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One possible problem might be if you have special characters in your wireless password, such as * & # or others. Roku doesn't seem to like those very well. 
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 8

Re: Roku won't work with CenturyLink router

I have the same problem but haven't found any answers. Unfortunately, Centurysuk is the only internet available where I live. I have had them come out MULTIPLE times and it still sucks and they could care less.

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Level 7

Re: Roku won't work with CenturyLink router

I too am having the same problem.  It's been a real sore forever.  Strangely, I can connect to my neighbors Belkin router...crazy.  I had to do a hotspot with my iPhone get it to work but it's still intermittent.

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