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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Acava1
Level 8
‎09-03-2021 01:29 PM

Roku won’t connect to wifi

My roku will not connect to wifi. Says unable to connect to network. I have verified with other devices that the wifi is on and working. I also verified the password by connecting a new device to my network with the information I am putting in the roku. Reset roku 3x and still get the same error 

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makaiguy
Community Streaming Expert
‎09-04-2021 07:05 AM

Re: Roku won’t connect to wifi

Please report what Roku model and model number you have.  Settings-System-About will show that to you.

When your Roku lists the local wifi networks it has found is your net on the list?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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