Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have the same problem, and it won’t even let me get into the settings, I’m stuck at the choose your network screen. And yes my hotspot is strong enough and the password is correct, every other device I have connects perfectly. How do you find the model number or any other information on a roku express plus that doesn’t allow you in???
@CierraDo a Factory Reset by putting a pin in the Reset hole at the back of the box for a few seconds. Then rerun the update software function and it will now update to a version of the software that can connect to wifi and the internet.