Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Id423
Level 7

Roku won’t connect to hotspot

My hotspot was working perfectly fine before on the roku and now it won’t connect. It connects to other devices so it’s not the hotspot it’s the roku

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Roku Employee
Roku Employee

Re: Roku won’t connect to hotspot

Hi,

Thanks for letting us know about the issue that you are experiencing.

In general, we don't recommend using mobile hotspots to connect a Roku device. 

You can see more tips for troubleshooting a wireless network connection outlined here: https://support.roku.com/article/208755728-what-should-i-do-if-i-cannot-connect-to-my-home-network-o...

Thanks,
Danny
Danny R.
Roku Forum Moderator
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