Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku won’t connect to hotspot

My hotspot was working perfectly fine before on the roku and now it won’t connect. It connects to other devices so it’s not the hotspot it’s the roku

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2 Replies
Roku Employee
Roku Employee

Re: Roku won’t connect to hotspot

Hi,

Thanks for letting us know about the issue that you are experiencing.

In general, we don't recommend using mobile hotspots to connect a Roku device. 

You can see more tips for troubleshooting a wireless network connection outlined here: https://support.roku.com/article/208755728-what-should-i-do-if-i-cannot-connect-to-my-home-network-o...

Thanks,
Danny
Danny R.
Roku Forum Moderator
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Level 7

Re: Roku won’t connect to hotspot

Yeah, well, I guess my two Rokus will go in the garbage and be replaced with a competitor that will.  Roku used to connect to my hotspot.  Even my Xbox does.  It doesnt seem like a technology problem but. Some other reason.  That must be why Jeff Bezos has all the market share.  He creates things people want.  I hope all do the same.  Here's some advice,  make and maintain product flexibility or you will end up in the trash heap of failed tech companies.

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