Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku won’t connect to apartment wifi

We just moved into a new apartment, where every unit comes with complimentary wifi. There are so many wifi names that ours doesn’t pop up from the wireless scan, and every time I try to type the SSID in as a private network, it says the network couldn’t be found. Help!

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Community Streaming Expert

Re: Roku won’t connect to apartment wifi

Are you certain that it's 2.4GHz Wi-Fi?  The Express models won't see 5GHz.

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