Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku will not reconnect after restarting device and router. Correct password is being put in
Seems my router may have disconnected at some point. All other devices that require WiFi are completely fine and working, however 2 of my Rokus are not reconnecting no matter the instructions I follow!!
Furthermore, if the affected devices are Roku Express or Roku Premier, please note that they are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to. You can check your device model by navigating to Settings > System > About or underneath the player itself.