Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Paris1
Newbie

Roku will not connect to internet on Mondays only - error code 06

My Roku will not connect to the internet on Mondays, it gives error code 06. It’s not a problem with my wifi because all my other devices are connected and my roommate also has the same TCL Roku tv and hers works on Mondays. Don’t know what’s going on, it’s been happening for 4 or 5 months at this point.

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2 REPLIES 2
TCLStreamer
Streaming Star

Re: Roku will not connect to internet on Mondays only - error code 06

So you have a TCL Roku TV and only on Monday’s it does not connect? That’s not the TV. 

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RokuKariza-D
Retired Moderator

Re: Roku will not connect to internet on Mondays only - error code 06

Hey @Paris1

Thanks for reaching out here in the Community!

Could you tell us who your internet service provider is? If it's Comcast or ATT, we would recommend changing your router settings for the 2.4 GHz band from g/n to b/g/n, as customers have stated that this helped resolve their issue.

Keep us posted.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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