Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 8

Roku ultra not recognizing NAS drive

I have two NAS drives. One is a WD MyCloud and the other is a WD MyBook Live. Each are connected through a switch to my router and are accessed wirelessly to Roku ultra. For some unknown reason the MyBook Live shows no media when being accessed by Roku. The MyCloud device has no issues. I noticed that the MyCloud device shows an icon of a NAS device on windows File explorer, but the MyBook Live shows a TwonkyMedia device. How do I fix this issue?

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