Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Paul84
Level 7

Roku ultra hdmi port defect loose no way to fix it need help

Upon moving into a new home disconnecting the hdmi cable from port came loose and is inside the roku box need help not sure what else to do.

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2 Replies
Mandi_1987
Level 7

Re: Roku ultra hdmi port defect loose no way to fix it need help

I have the same problem with my Ultra, what can I do to fix it?

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renojim
Community Streaming Expert

Re: Roku ultra hdmi port defect loose no way to fix it need help

I don't know if that's covered by the warranty and if it's out of warranty then it doesn't matter.
https://support.roku.com/article/208757058-Step-by-step-instructions-for-returns-and-warranty-replac...

If it was mine I'd take it apart and solder the connector back on.  Otherwise, sell it on ebay.

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