Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku streaming stick+ wireless receiver not detected
First off, all the pieces that came with my stick+ are fine. Nothing is bent. However, after setting it up with the stick and wireless receiver plugged into a wall outlet, the device displays on the screen, "..wireless receiver not detected..." Nothing wrong with my wifi or router. I've already got roku set up in another room. I have tried plugging and unplugging. Nothing seems to work. I can't get past that display. Any ideas? I think it's defective.