Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku streaming stick+ wireless receiver not detected

First off, all the pieces that came with my stick+ are fine. Nothing is bent.  However, after setting it up with the stick and wireless receiver plugged into a wall outlet, the device displays on the screen, "..wireless receiver not detected..."  Nothing wrong with my wifi or router.  I've already got roku set up in another room.  I have tried plugging and unplugging.  Nothing seems to work.  I can't get past that display.  Any ideas?  I think it's defective.

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