Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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RussPomerantz
Level 7

Roku streaming disconnected and unable to relaunch

how do I reconnect to a lost signal?

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2 REPLIES 2\
DBDukes
Community Streaming Expert

Re: Roku streaming disconnected and unable to relaunch

@RussPomerantz 

Are you saying that your Roku device doesn't see your network? Or it does see it but won't connect to it?

What Roku model number? Settings > System > About

Is your network broadcasting on 2.4 GHz, 5 GHz, or both? And what channel?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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makaiguy
Community Streaming Expert

Re: Roku streaming disconnected and unable to relaunch

@RussPomerantz 

... or might you be saying the TV is now telling you there is no signal when you switch it to display the HDMI port to which a Roku device it attached?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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