Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Gretep21
Level 7

Roku streambar loses internet connectivity

I have a roku streambar and the internet regularly disconnects mid show. It happens frequently almost daily. Completed a system restart on both router and roku. Not sure why it continues after this. Ideas? 

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DBDukes
Community Streaming Expert

Re: Roku streambar loses internet connectivity

@Gretep21 

Some channels can get crowded, even devices on other networks on the same channel can interfere. Do you know what band (2.4 GHz, 5 GHz) your network is on, as well as the channels? And some networks use both, meaning you may want to see to what band/channel your device is connecting.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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