Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku stick not getting Dorm and Hotel internet option
My Roku stick is giving me the option to use hotel and dorm mode. I choose my college’s WiFi and it connects without asking if this is a home network or a hotel/dorm. I have already tried resetting the network settings, but it doesn’t do anything. I was able to use the dorm mode in my last on campus apt. It won’t let me get to authorization, so the online link is useless to me.
I have purchased a streaming stick for business travel. How do I access the hotel/dorm mode? At no point does it ask for my network username, which is required. It just goes directly to the password once I've selected the network.
Have you activated your device before accessing the hotel & dorm mode? You will need to activate your device before using your device in hotel & dorm mode. If needed you can try activating your device with an alternate network such as a mobile hotspot.