My setup -> I have four TVs connected through various Roku Devices; 2 expresses (less than 1 year old), 1 Premiere (one month old), and 1 TCL Roku TV (about 3 years old). All devices were purchased new from Best Buy and Walmart so they are newer models, I can pull the Model #'s if helpful. I have 100Mbps from Fios running through the Fios Quantum Router (on latest version SW/Firmware). Although wireless coverage was decent I recently added the Fios Extender to get strong coverage throughout the house, specifically to help with a sometimes weak signal in the basement (TCL Roku TV location). Since I added the Extender, all Roku's receive a 'Strong' signal according to the network settings on the boxes & TV. All Roku devices are currently connected through the wireless connection (none are hard wired through Ethernet)
My issue -> When I run speed tests through Okla and Verizon's own speed test utilities on my phone and laptop (through wireless) I receive 80+ Mbps consistently, usually speeds are between 95-100 Mbps. This is after I connected the Extender. I have tested both directly to the Quantum Router and from the Extender. I was expecting some degradation through the Extender but have not seen that in the tests. However, when I test speeds through the Roku devices using the Network Connection Check I am getting speeds between 3 - 13 Mbps depending on the time of day and different days I have tested. This is across ALL Roku devices regardless of location and type. Last night I had significant buffering watching ESPN with several times where the feed stopped and restarted. When I checked the connection it was at 3 Mbps. I tested my phone and laptop and both were showing speeds in the high 90's. My biggest issue has been with the DTV Now App/service (probably because that is used the most) but I have also seen issues with Netflix and some of the network apps which we use less frequently. I sometimes have issues with Netflix from my phone or the kids IPads but I have not had any issues running DTV Now from my phone.
Is there something I am missing. A setting somewhere on the Roku or something within the router I need to change in order to get better connection to the Roku box?
My next step was going to be trying a hard wire Ethernet connection to the Roku Box however that will require a purchase of a Roku Ultra or some type of adapter (I have seen plenty for FireSticks but not many for Roku connections). Then I though maybe its just a Roku issue and I may try a FireStick or FireTV box but I do not think have native YouTube apps and my kids use the Youtube app a fair amount so I would need two different boxes/devices. So trying to collect some data before I go in one direction or the other.
Happy to answer questions on my set up and connections. Any help you can provide or experiences with your set ups is much appreciated!
"chris006" wrote:
My setup -> I have four TVs connected through various Roku Devices; 2 expresses (less than 1 year old), 1 Premiere (one month old), and 1 TCL Roku TV (about 3 years old). All devices were purchased new from Best Buy and Walmart so they are newer models, I can pull the Model #'s if helpful. I have 100Mbps from Fios running through the Fios Quantum Router (on latest version SW/Firmware). Although wireless coverage was decent I recently added the Fios Extender to get strong coverage throughout the house, specifically to help with a sometimes weak signal in the basement (TCL Roku TV location). Since I added the Extender, all Roku's receive a 'Strong' signal according to the network settings on the boxes & TV. All Roku devices are currently connected through the wireless connection (none are hard wired through Ethernet)
My issue -> When I run speed tests through Okla and Verizon's own speed test utilities on my phone and laptop (through wireless) I receive 80+ Mbps consistently, usually speeds are between 95-100 Mbps. This is after I connected the Extender. I have tested both directly to the Quantum Router and from the Extender. I was expecting some degradation through the Extender but have not seen that in the tests. However, when I test speeds through the Roku devices using the Network Connection Check I am getting speeds between 3 - 13 Mbps depending on the time of day and different days I have tested. This is across ALL Roku devices regardless of location and type. Last night I had significant buffering watching ESPN with several times where the feed stopped and restarted. When I checked the connection it was at 3 Mbps. I tested my phone and laptop and both were showing speeds in the high 90's. My biggest issue has been with the DTV Now App/service (probably because that is used the most) but I have also seen issues with Netflix and some of the network apps which we use less frequently. I sometimes have issues with Netflix from my phone or the kids IPads but I have not had any issues running DTV Now from my phone.
Is there something I am missing. A setting somewhere on the Roku or something within the router I need to change in order to get better connection to the Roku box?
My next step was going to be trying a hard wire Ethernet connection to the Roku Box however that will require a purchase of a Roku Ultra or some type of adapter (I have seen plenty for FireSticks but not many for Roku connections). Then I though maybe its just a Roku issue and I may try a FireStick or FireTV box but I do not think have native YouTube apps and my kids use the Youtube app a fair amount so I would need two different boxes/devices. So trying to collect some data before I go in one direction or the other.
Happy to answer questions on my set up and connections. Any help you can provide or experiences with your set ups is much appreciated!
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
"marcroc" wrote:
I will tell you this. I have had Roku hooked up directly via ethernet. I get speeds of 70 - 80 Mbps.
That being said on Directv NOW, ESPN will buffer. All other channels work flawlessly. Netflix no problem.
But ESPN will be completely erratic. Sometimes play for 5 minutes and then buffer for 5 seconds. Sometimes will play 30 seconds and buffer for 5 seconds.
I have restarted / re-installed, you name it.
Kind of annoying when someone is about to nail the hole on a flyer in the Cornhole Championship!
Just kidding about the cornhole.
I have FIOS giabit service. On the wired connection using a laptop I can measure speeds over 500 mbps using speedtest.net. The same cable when connected to the ultra gives me a connection speed of 93.75 Mbps. The same CAT5 cable plugged to a laptop gives over 500 Mbps but when plugged into my ultra gives only 93.75. Actually the wireless connection on my ultra gives 118 Mbps.
I have model 4670X - Roku Ultra
S/w version 9.2.0. build 4750-46
I tried factory reset and setting up the connection afresh multiple times but did not help. I chose the ultra over the stick+ only for the ethernet connection to take advantage of my high speed. I will be returning it to get the stick+.