Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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kstone1
Level 7

Roku remote won't work, TV says not connected.

Disconnected Roku to take to another home for a while, but didn't use it or even hook it up. Now home with new wifi account and can't even got the remote to work.

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renojim
Community Streaming Expert

Re: Roku remote won't work, TV says not connected.

Is it a stick that plugs directly into the TV or something else?  Did you try the obvious - new batteries in the remote?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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