Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku premiere drops connection from router

Every couple of days my Roku premiere drops connection and won't connect to my router, the way to fix this is by resetting the router. Is there anything I can do with the settings so it always stays connected?

It's upstairs attached to my TV and the router is down stairs so a wired connection isn't possible. 

0 Kudos
1 Reply
Highlighted
Level 18

Re: Roku premiere drops connection from router


@Csisi85 wrote:

Every couple of days my Roku premiere drops connection and won't connect to my router, the way to fix this is by resetting the router. Is there anything I can do with the settings so it always stays connected?

It's upstairs attached to my TV and the router is down stairs so a wired connection isn't possible. 


A wired connection would not be possible if you were right beside the router -- the Premiere has no Ethernet port.

I too have to restart my router every so often, even though other devices on the network have no problems.  I wish I had a solution for you -- I'd like one myself.  I've always wondered if the problem would go away with a newer, better router.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos