Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Detroit313
Level 7

Roku not showing any movies

When you try watch  roku channel on your TV it does not work but it works on my phone what is the problem I never had that problem before always watch roku  on my tv.

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2 REPLIES 2\
StreamerUser
Level 20

Re: Roku not showing any movies

You didnt mention your Roku model # or firmware version (Settings/System/About) or TRC app version (highlight the app and press Options (*) on the remote).

You havent mentioned any specific error message or specific behavior - we need more information.

Try restarting your Roku:  Settings/System/System restart/Restart

or Roku TV:  Settings/System/Power/System restart/Restart

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makaiguy
Community Streaming Expert

Re: Roku not showing any movies

@Detroit313-

If @StreamerUser 's suggestions don't work for you ...

When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key and choose Remove channel option.
  3. IMPORTANT- DON'T SKIP:
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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