Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
My Roku model 3900x is not finding any wireless networks when I scan for networks, even though this same roku was working a few weeks ago. I have tried scanning over the past couple weeks since the connection was lost, and I am still having the same issue. Every other wireless device can connect to the WiFi except the roku, and I have already tried resetting.
Be aware that, following the install of 9.3 firmware, express and premier units are no longer able to detect 5GHz networks, Check for 2,4GHz channel connectivity or turn off steering if your 5G router is dual-band. Hope this helps.
Makes no sense, since 1 of my 4 Rokus connected wireless and other 3 did not. Unplug Roku. Switch off router for 30 seconds plus. Router back on. Once up and going plug in Roku. Worked on all three of mine.
My Roku suddenly wouldn't connect to my 5G or a slower connection. I tried everything to connect. So, I went back to using my old Roku and that one worked fine. I decided to take another look today. And, after much frustration, I stumbled upon a FIX! YAY!!!!
I would like to share in hopes of may help others.
On the Roku main screen, go to SETTINGS at the bottom on the left side of the screen.
Click right arrow on remote and move down to SYSTEM at the bottom on the left side.
Click right arrow and move down to ADVANCED SYSTEM SETTINGS.
Click right arrow and move down to NETWORK CONNECTION RESET.