Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Nala12345
Level 7

Roku not connecting to anything

My Roku isn’t connecting to Hulu, Netflix, YouTube, and all other apps is anyone else having network issues??

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3 Replies
Karmagedon
Level 10

Re: Roku not connecting to anything

More details please, what are you get when you go to settings>network>check connection?  

Nala12345
Level 7

Re: Roku not connecting to anything

It comes up poor internet asks if we are at a hotel but we’re at home and have been connected to the same internet since we got this place. 

Linda3
Level 9

Re: Roku not connecting to anything

I'm having the same issue now, unable to reconnect, have internet service though but Roku just cant seem to connect to it!  This has been happening for just a couple days now.  It tells me to re-connect, I try, but it fails over and over again.  Hope we can get some help here, unable to contact customer service here, which is annoying, I used to be able to get somebody on the phone!  My Roku Express is only about a year old, shouldnt have these issues so soon, my last one lasted over 5 years without problems.

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