Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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rchrisodenbach
Level 7

Roku modifies existing network name

Roku adds several code numbers and slashes to existing network name.  The network password won’t work.  This is a new roku ultra on a new LG smart tv.  

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4 REPLIES 4\
atc98092
Community Streaming Expert

Re: Roku modifies existing network name

I'm not following you. The Roku cannot alter anything on your existing network. What you might be seeing is the mini-access point that the Ultra runs to allow the Hotel/Dorm function to work, as well as the WiFi Direct remote.

Exactly where are you seeing this network name? If you're referring to the SSID being broadcast by your wireless router, Roku is not and can not change anything to do with that. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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makaiguy
Community Streaming Expert

Re: Roku modifies existing network name


@rchrisodenbach wrote:

Roku adds several code numbers and slashes to existing network name.  The network password won’t work.  This is a new roku ultra on a new LG smart tv.  


Where are you seeing this altered network name?  I've never seen anything like that with five different Rokus.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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makaiguy
Community Streaming Expert

Re: Roku modifies existing network name

The silence is overwhelming.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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jecy654
Level 7

Re: Roku modifies existing network name

Yes after there new updates I am also facing the same issue my password is not working some times it works but sometimes just shows an error on the page please guide me about it.

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