Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
@Stephanie2020 , can you move around the screen on the Roku? Is your internet showing connected when you’re in the Roku app?
Most of us haven’t even been able to connect to our wifi but someone else gave me a fix and I posted it for the community. This was because the PM and “fixes” given by Roku in the forums are BS and not working.
try what I posted as a fix and post back and I will see if I can fix your issue.