Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kmulkey
Level 7

Roku is not connecting to wifi

My roku stop working with WiFi but smart roku tv is connecting to WiFi. I bought a new box and still not connecting. Already called internet provider and it’s not my provider.

0 Kudos
1 REPLY 1\
AvsGunnar
Community Streaming Expert

Re: Roku is not connecting to wifi

Which roku device is it specifically?

Some of these devices operate only at 2.4gz network band, and others, like your RokuTV can operate on both the 2.4gz and 5.0gz bands.

Also, is your device "seeing" the network but not connecting to the network.  Is the device seeing the network, but not connecting to internet.

Network connection and internet connection are going to be different things.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

0 Kudos