Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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agarcia
Newbie

Roku is not connecting to the internet away from home

When I am not at home how do I connect to the free internet? It keeps asking me if I’m him or in a hotel or dorm, how do I get passed this

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2 REPLIES 2
CelticsFan
Roku Guru

Re: Roku is not connecting to the internet away from home

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DBDukes
Community Streaming Expert

Re: Roku is not connecting to the internet away from home

@agarcia 

It depends on the circumstances. If you are at a hotel, for instance, Roku can usually detect that the network requests a response page to connect, which is something many hotels do. If that's what is going on, then look at the instructions on the How to use Hotel and Dorm Connect to connect to the internet page.

Note that some free hotspots work the same way as hotels, so look at the instructions on that page.

If you're talking about visiting someone's home Internet, that usually doesn't happen, so if that's the case, more details 

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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