Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Roku flashes purple "launching" screen alternating with black "starting" screen.
Netflix Roku stopped working suddenly. The screen shows a flashing purple "Roku launching" screen alternating with black "Roku starting" screen. Back and forth. I've tried everything: unplugging, soft and hard reboots, reset button, new batteries in remote. Nothing works.