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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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sbassey
Level 7
‎08-27-2020 05:48 PM

Roku express dropping wifi connection

Ever since Roku fixed the Hulu issue with the ads freezing, another problem has arose. My Roku express keeps dropping wifi connection. I have several devices and even other TVs w/ built-in Rokus working perfectly fine on the same network but my Roku Express (3930, 3931 series)   drops connection consistently. What makes it worse is that I can’t just go back in settings and reconnect, I have to reset my network settings EVERY time. I need a fix please because I know it is not my wifi network. 

Roku Express (3930, 3931 series)
Thumbnail of Roku Express (3930, 3931 series)
3930X-1, 3930MX-1, 3930RW-1, 3931RW-1, 3930SE, 3930CA, 3930EU, 3930MX, 3930X, 3931RW, 3930RW, 3930EU-1
Roku Express (3930, 3931 series)
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