Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku express connect to 5 ghz rather than 2.4 ghz.

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I have both 2.4 and 5 ghz on my router but only the 2.4 ghz shows up to connect to my roku express. How do I connect to 5 ghz to connect to the roku express?  Connected to the 2.4 is poor quality and buffering issues. 

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Level 13

Re: Roku express connect to 5 ghz rather than 2.4 ghz.

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The Roku Express is the least expensive bottom model in the current line. Sorry, but it only supports 2.4 ghz, not 5 ghz.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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Level 13

Re: Roku express connect to 5 ghz rather than 2.4 ghz.

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The Roku Express is the least expensive bottom model in the current line. Sorry, but it only supports 2.4 ghz, not 5 ghz.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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Level 13

Re: Roku express connect to 5 ghz rather than 2.4 ghz.

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Have you tried configuring your modem to use a different wifi channel number in the 2.4 ghz band? Perhaps the one you're using is crowded by others in the area and so interference levels are high.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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