Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku doesn't get **bleep** for download speed and always loses connection.

This is the second roku I have bought for my son and its practically unusable every 2-3 minutes it buffers (on 400+Mbps internet) my apple TV 4k is twice the distance from the router and doesn't have any issues whatsoever. About to the point of smashing this thing anyone have any ideas on a fix?

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Community Streaming Expert

Re: Roku doesn't get **bleep** for download speed and always loses connection.

If it's a stick, try the HDMI extension cable to move it away from the back of the TV.  If it's a little box, try moving it around.  If it's a dual-band version, try the other band.  Try another Wi-Fi channel.  If you're not using the supplied power adapter, use it.  That's about all I can think of other than getting an Ultra and using a wired connection.

Roku Community Streaming Expert

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