Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ACMcG
Level 7

Roku device not connecting to my wifi.

I have two roku devices.  Neither will connect to my wifi.  My network appears on the screen. When I type the password and connect I receive error 14.50.  I have rebooted my router and both roku devices. I have retyped the password multiple times. No other devices in the house are having this problem (not my google home, laptops, smartphones, tablets, ring, etc. allof those are connecting).  I have had no issues until tonight.  

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku device not connecting to my wifi.

@ACMcG 

Thanks for the post.

In addition to what @_Rebecca has recommended, try taking a look here for more tips about troubleshooting that network error code: What should I do if I cannot connect to my home network or the internet?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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