Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Kjesse
Level 7

Roku causes network issues

Recently installed the Express 3930X and it keeps losing network connection and causes other device speeds to slow.  Network speeds are fine when device is removed.  Before moving to a Fire stick does anyone have suggestions?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku causes network issues

@Kjesse

Thanks for the post.

Have you tried changing the wireless broadcast channel on the router to see if this will allow your device to connect? 

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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