Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Orlala
Level 7

Roku cannot see WIfi - tried EVERYTHING!

Roku Premier cannot see my Wifi. I have restarted Roku, updated, changed/split wifi channel, rebooted router X 8 times. Returned to factory settings. Nothing. Turned off all devices, moved the Roku transmitter, unplugged everything. Followed EVERY possible tip. It's the only device in my house that cannot see the network. Do I need to return it? Thanks. @droku 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku cannot see WIfi - tried EVERYTHING!

@Orlala

Thanks for the post.

I have responded to the PM that you sent me and I'll continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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