Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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scienceteacher
Level 7

Roku cannot find -any- networks

Hey,

So I've been dealing with this for a week and due to COVID-19 I haven't been able to get any help.

 

My Roku premiere has the ability to find any networks. I was watching and it just stopped.

I've set my connection with Roku, I've rebooted my modem, and I've tried factory reset. This is frustrating. 

Anyone got a clue where I can start since I can't contact support atm?

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2 REPLIES 2\
lpb1337
Level 7

Re: Roku cannot find -any- networks

If you are using 5ghz (most likely are) then check your channel number. I have found that if the channel frequency is too high, Roku can not detect it. Try setting it to a lower channel like 48-56.

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scienceteacher
Level 7

Re: Roku cannot find -any- networks

I'm using the 2Ghz. It was previously seeing ALL networks in my area but is no longer.

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