Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Our internet recently was upgraded to 5G. Now ROKU loses the connection frequently and we have to reboot the router. Our ROKU is suppose to work with 5G but it doesn’t. Any suggestions on how to get it to recognize the 5G?