Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Had to do a factory reset on my tcl 75 inch tv. Went to connect app and it cannot be seen. In fact , it dies not see my other 65 inch tcl or roku ultra device either.
Phone and devices are on same network ( 10.0.0.xxx) , I have restarted phone , uninstalled/ reinstalled app, tried manually entering IP address of main Tv etc.
Turned off advanced security on xfi router. Checked xfinity app, devices are connected, and on same network.
