Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
When you say "remote", are you using your phone as a remote or something like a Harmony remote? Otherwise there's only two kinds of Roku remotes - IR or Wi-Fi direct. The network the Roku is connected to really doesn't come into play with a genuine Roku remote.
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