Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku Ultra not connecting

I have tried everything that is suggested for connecting to my network, but the Roku Ultra will not connect.  The password entry appears good.  It just won't connect, and I'm about ready to return it.  Please need help.  I even tried to power down the router, and Roku, then start them backup.  Nothing is working.

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Community Streaming Expert

Re: Roku Ultra not connecting

Can you use an ethernet cable to get connected?  It is probably just a router setting getting in the way.  What is the model number of the Ultra and what brand modem/router model number are you using?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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