Nope, I have CenturyLink as my ISP, and have no issues with any of my Rokus. So it's something with the CL router that is messed up. Not saying it isn't something that CL can control, but I'd log into the router/modem and see if there's any settings that might be blocking Roku access.
I have Centurylink and have had nothing but problems. The roku just will not work with the world's worst internet service. I'm stuck because they just don't care. I have no answers so I'm stuck with two roku devices that I can't use.
For what it’s worth it has been some time since I originally posted this thread and the devices have been largely working fine. I have made no further adjustments in my home network and I haven’t experienced the issues that I had originally. At least in my particular case I do believe the issue originated in century link somewhere. Whatever the cause may have been it was not visible to me as the end user. My best suggestion would be if you are experiencing issues, start with the basics and try to get your Roku device onto a different connection. If you have a cell phone hotspot give that a shot, if you have to take it to someone else’s house to test give that a try. This will at least help you narrow down whether it is your Roku device or is it something to do with your home network.
Secondly, as unsatisfying as it may be the problem I had ended up resolving itself with time. If your issue is a transient one it may be that somebody down the road is fiddling with the box that connects you to the internet.
Well, late yesterday the Roku Ultra started making connections without problem and speed tests were 16 and 17 Mbps which is at or above what our other IOT devices ever measure. Two possible reasons follow.
1) Roku fixed the problem on OR from their end.
2) I changed the LAN “Port Speed” on my Pepwave SURF SOHO MK3 from “Auto-negotiation” to “100Mbps/Full Duplex”. I think this did the trick because auto-negotiation seems to be a common problem with other devices as seen on the internet and this is the recommended fix to try first.
So, Roku Ultra it is for now!