Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 9

Re: Roku Ultra No connection error - Wired

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the ticket is moving forward... I error shows on both wired and wireless connection so I sent a picture.

IMG_20200523_073012.jpg

 

 

 

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Level 9

Re: Roku Ultra No connection error - Wired

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The 9.3 - 4166 firmware seems to have fixed the issue. I haven't had an error in two days

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Level 8

Re: Roku Ultra No connection error - Wired

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My ultra still at 9.2.  Even when I go to software update in the menu it says it has the latest version.  Is there a way to force the update to 9.3?

PS: Still have problem with wired connection and random reboot if on wireless.

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