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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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shannonmos
Level 7
‎05-20-2020 08:38 PM

Roku Tv Unable to connect to the Internet every night at 11pm

Roku Tv Unable to connect to the Internet every night at 11pm. 

All of my other device are able to connect to internet perfectly expect Roku TV. 

I have tried reboot,reset,IP address changes, screensaver removal and nothing seems to work. 

 

This happens to both of my Roku TVs

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shannonmos
Level 7
‎05-20-2020 08:40 PM

Re: Roku Tv Unable to connect to the Internet every night at 11pm

@shannonmos wrote:

Roku Tv Unable to connect to the Internet every night at 11pm. 

All of my other device are able to connect to internet perfectly expect Roku TV. 

I have tried reboot,reset,IP address changes, screensaver removal and nothing seems to work. 

 

This happens to both of my Roku TVs


I receive Error code: 009

Wireless connection works, Internet fails. 

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tunaboy579
Level 7
‎02-16-2021 06:45 AM

Re: Roku Tv Unable to connect to the Internet every night at 11pm

Did you ever resolve this issue? 

Starting Feb 11, 2021 all three Roku devices in our home loose internet connection at 7 PM then magically reconnect at 9 PM.  Effects both Wireless and Wired connections

I have had Xfinity out to check connections and while the Roku devices are down everything else works.

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