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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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MGC_1280
Level 7
‎12-22-2020 04:32 PM

Roku TV won't Connect to WiFi (no MAC Address)

My Insignia Roku TV won't connect to my WiFi when I turn it on. Resetting my router, doing a system restart do not work. When I try to set up the connection,  It won't recognize the MAC Address. 

The only way it connects is for me to unplug & plug the TV back in.

 

How do I fix this so it connects on start-up?

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renojim
Community Streaming Expert
‎12-23-2020 07:34 AM

Re: Roku TV won't Connect to WiFi (no MAC Address)

Go into the Power settings and turn on "Fast TV start".  It should just stay connected.

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